Monthly Archives: October 2011

70% of Companies Ignore Customer Complaints on Twitter | social crm | Social Media Consulting – Convince & Convert

70% of Companies Ignore Customer Complaints on Twitter | social crm | Social Media Consulting – Convince & Convert. Staggering bit of independent research – although before we condemn all those brands out there its worth considering that the explosion … Continue reading

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TechSmith | Jing, instant screenshots and screencasts, home

TechSmith | Jing, instant screenshots and screencasts, home. Sure many of you are already using Jing or similar  – but for the unintiated (like me until recently) this is a great find – check it out. Is Free unless want … Continue reading

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Advertising is poison according to the Guardian’s George Monbiot | Opinion | Marketing Week

An open letter to the Guardian’s George Monbiot | Opinion | Marketing Week. Related articles Letters: Advertising and the art of persuasion (guardian.co.uk)

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It’s too late for BA ‘To fly. To serve’ when you’re in a tailspin | Opinion | Marketing Week

It’s too late for BA ‘To fly. To serve’ when you’re in a tailspin | Opinion | Marketing Week.

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Children in need fundraiser!

Hi all, Another mad idea from a mate of mine – Mark Klimek Mark and Dave Robbins are going to be running the restaurant at the Boot (kimpton) for one week with all of the profits from the food going … Continue reading

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Could one of my tentacles reach out to help you?

What keeps you awake at night – besides your private life? I bet it’s getting more business or making more money. If so, maybe my tentacles can help. One could even improve your results by 25-83%. Let me explain. I … Continue reading

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The Human Factor and Social Media | LinkedIn

The Human Factor and Social Media | LinkedIn. The last section – worth reading the whole article though People first. Brand later. I recently came across an interesting Twitter account by accident. Someone had mentioned Arlene Dickinson’s new book “Persuasion” … Continue reading

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